Privacy Policy

Privacy Policy

DownToDash is a mobile application for connecting with university students based on common interests and university activities. It works as an icebreaker and is a secure network (students can log in only with their university email address).

When you sign up for DownToDash’s application and use the features and any others that will be rolled out, you will inevitably share some information with us. This can affect your privacy and so we want to inform you about the information we collect, how we use it, whom we share it with, and the choices we give you in collecting your information and how we protect the information. This Privacy Policy is incorporated into and is subject to DownToDash’s Terms of Use. Your use of the DownToDash Site, DownToDash Software and Application (hereinafter ‘app’) and its Service and any personal information you provide on the DownToDash Application remains subject to the terms of this Privacy Policy and its Terms of Use.

Your choices about collection and use of your information

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Service because such information may be required in order for you to register as a user and use the app.

Our Service may also deliver notifications to your mobile device. You can disable these notifications by going into “App Settings” on the DownToDash app or by changing the settings on your mobile device.

Information we collect about you

Information you provide: In order to register as a user with DownToDash, you will be asked to sign up using your university email address first and then with your Facebook account. When you sign up with Facebook, you authorize DownToDash to access certain Facebook account information, a few Facebook profile pictures (as available for public viewing), your email address, gender, birthday, university name, nationality and friend list. Your location information is automatically shared with DownToDash. You permit us to collect and store information regarding the interests and activities you choose while utilizing the application. If you chat with other users, you permit us access to details of date, time and the content of your chats. In addition, collection of the log file information i.e our server logs may collect details pertaining to your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, one or more cookies that may uniquely identify your browser, (Hereinafter collectively referred to as ‘information’)

Information collected automatically: We automatically collect information from your browser or device when you visit our Service. This information could include your IP address, device ID and type, your browser type and language, the operating system used by your device, access times, your mobile device’s geographic location while our application is actively running, and the referring website address.

Use of technologies to collect information:

We use various technologies to collect information from your device and about your activities on our Service.

Cookies and Use of Cookie Data: When you visit DownToDash application, we may assign your device one or more cookies to facilitate access to our Service and to personalize your experience. Through the use of cookies, we may automatically collect information about your activity on our Service, such as the pages you visit, the time and date of your visits and the links you click.  You can control information collected by the cookies by either deleting or declining cookies in your browser settings. Click “help” in the toolbar of most browsers for instructions

Advertising IDs: If you are using DownToDash application Advertising IDs, instead of cookies, maybe used as a recognition or identification tool to store your preferences and track your use of our application. Advertising IDs can be reset in “Settings” on your iPhone.

How the information collected is used

For DownToDash’s use: We may use information that we collect about you to:

  • Provide and improve our products and services to enhance user experience.
  • Manage your account and provide you with customer support.
  • Perform research and analysis about your use of, or interest in, our or other company’s products, services, or content.
  • Connect with you by email about products or services that may be of interest to you either from us or other third parties.
  • Website or mobile application analytics

With whom we share your information

Information Shared with Other Users: Other DownToDash users will be able to view information on your profile that you have provided to us directly or through Facebook, such as your Facebook photos, any additional photos you upload, your name, age, your chosen interests and activities (under ‘Down To’), and your common Facebook friends with other users. If you swipe ‘down’ to say “yes” to a person, you will be able to chat with that person if they swipe down for you too (when it shows “down to _____ with you.”). When you chat with any user on DownToDash Application, the content of your chat is visible to that user at all times unless you report or block them. Any messages that are undelivered are held on the DownToDash servers until they can be delivered or for a period of 30 days whichever is earlier.

We may share information with third parties that perform and deliver certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics and other features offered through our Service. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

We may disclose your information, in some other situations too. In response to a notice or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency or authority; to establish or exercise our legal rights; to defend against legal claims; prevent misuse or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our application, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement.

How you can access your information

If you have a DownToDash account, you have the ability to review and update your personal information within the Service by opening your account and going to settings and editing your profile.  More information about how to contact us is provided below. You also may delete your account at any time by visiting the “Settings” page for your account. In the event, of deleting your account, your university email id and certain information associated with your account will be retained by DownToDash for analytical purposes and recordkeeping integrity, as well as to prevent fraud, take actions we deem necessary to protect the integrity of our Service or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

How we protect your personal information

We take reasonable security measures to help safeguard your personal information from unauthorized access and disclosure. However there may be occasions when the system may not be completely secure due to reasons such as technological changes, upgrades or any other reasons not specified herein Therefore, although DownToDash shall take steps to secure your information, it does do not guarantee, commit or promise that Your personal information, chats, or other communications would remain secure at all times and the same is at your own risk. Using unsecured Wi-Fi or other unprotected networks to submit messages through the DownToDash Service is never recommended.

Children’s privacy

The DownToDash Application is intended for people who are competent to contract under applicable law. Individuals who are less than 18 years old are not permitted to use this application unless the complete Agreement is seen and agreed by parents or their legal guardians under applicable law. You confirm that you are at least 18 year old or otherwise competent to contract including with consent of your parent/legal guardian as may be required under applicable law.

  Visiting our Service from outside India

If you are visiting our Service from outside India, please be aware that your information shall be transferred to, stored and processed in India where our servers are located and our central database is operated. By using our services, you understand and expressly consent that your information may be transferred to our facilities in India and third parties with whom we share information as described in this privacy policy and consent to be governed by Indian laws for these purposes.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties.  You agree to comply with all third party privacy policies, if any, applicable to the use of the DownToDash Application or related services. We shall not be responsible for Your use of any third party product and or service including the terms and conditions of such third party product and or service and or violation and infringement of any third party rights, policies, terms and conditions in connection with access, download or installation of the Application.

Changes to this Privacy Policy

This privacy policy maybe revised from time to time. We will notify you by revising the date at the top of the privacy policy that’s available on our website and mobile application. We request you to review this policy periodically to stay aware of changes, if any. Your continued use of the DownToDash Application constitutes your agreement to this Privacy Policy and any amendments/modifications.

Contact  DownToDash

If you have any questions or concerns about this Privacy Policy or its implementation, you may e-mail us at anuja@downtodash.com or sama@downtodash.com.

We will strive to address your feedback and concerns in a timely and effective manner.